a7bet's Privacy Policy

This Privacy Policy ("Policy") sets out a7bet's ("we", "our") commitments and practices regarding the protection of personal information of users ("user" or "you") of the a7bet platform and its associated services ("Platform").

By using a7bet's website, application, or any of its services, you consent to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our Platform.

This Policy may be updated from time to time. If any changes are made, we will post a notice on the Platform and update the date at the top of the Policy. We recommend reviewing this Policy regularly.

a7bet collects various types of information to deliver services effectively and ensure a safe gaming environment. The information collected is divided into the following categories:

2.1 Personal Identification Information

• Full name, date of birth, and nationality
• Active email address and mobile number
• National ID or passport number (for identity verification)
• Permanent or current address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Gaming Activity Information

• Gaming history, bet amounts, and results
• Duration of activity on the Platform
• Account settings and preferences
• Promotional offer acceptance and usage information

2.4 Technical Information

• IP address and device information
• Browser and operating system type
• Information collected through cookies and similar tracking technologies
• Login and logout times and page visit history

a7bet collects information in the following ways:

• Directly provided: Information you provide directly during registration, login, deposit, or withdrawal processes.
• Automatically collected: Information automatically collected through cookies, log files, and similar technologies while you use the Platform.
• Through third parties: Information received from authorized third parties for identity verification or fraud prevention purposes.

a7bet uses collected information only for legitimate and fair purposes. The main purposes are as follows:

4.1 Account Management & Service Delivery

Collected information is used to create, verify, and manage your account; to process deposits, withdrawals, and other financial transactions; and to operate gaming services smoothly.

4.2 Security & Fraud Prevention

Information is analyzed to prevent unauthorized access to accounts, money laundering, and any form of fraud. a7bet monitors the activity of each account to ensure fair play.

4.3 Responsible Gaming

Information is used to monitor your gaming behavior, identify potential issues, and provide necessary support.

4.4 Communication & Support

Collected contact information is used to share important updates, service notices, and support-related information with you.

4.5 Service Improvement

Collected information is used to analyze user experience and improve the quality and functionality of the Platform.

a7bet uses cookies and similar tracking technologies to operate the Platform effectively. Cookies are small text files stored on your device.

• Essential cookies: Required to operate the Platform's core functions (login sessions, security).
• Performance cookies: Used to analyze user behavior and improve the Platform's performance.
• Preference cookies: Used to save your language and other preferences.

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some Platform functions to not work properly.

a7bet does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

6.1 Service Provider Partners

The minimum necessary information is shared with authorized partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical support. These partners operate under strict confidentiality agreements.

6.2 Legal Obligations

Information may be provided to relevant authorities when required to comply with applicable laws, regulations, or court orders in Bangladesh.

6.3 Fraud & Manipulation Prevention

Information may be shared with relevant authorities to assist in active fraud investigations or for the purpose of preventing money laundering.

a7bet has implemented industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: Every connection is secured by SSL encryption, preventing any third party from intercepting data during transfer.
• Data Encryption: Stored sensitive information (passwords, financial details) is kept in encrypted form.
• Access Controls: Only authorized staff are granted access to the minimum information needed for their required tasks.
• Regular Audits: Regular internal and external audits are conducted to ensure the effectiveness of security measures.
• Staff Training: All relevant staff receive regular training on data protection.

While we strive to ensure the highest level of security, no data transfer over the internet is 100% secure. You are therefore advised to use a strong password and not share your account details with anyone.

a7bet retains your personal information for as long as:

• Your account remains active and the information is needed to provide the service;
• Required to meet legal obligations (such as tax records, financial transaction records);
• May be needed to resolve potential legal claims.

Once the defined period ends, information is securely deleted or anonymized.

As a user of a7bet, you have the following rights over your personal information:

9.1 Right to Know

You may request at any time to know what information we hold about you.

9.2 Right to Correction

If any information held about you is incorrect or incomplete, you may request that it be corrected.

9.3 Right to Deletion

In certain circumstances (such as after termination of service), you may request deletion of your information; however, some information may need to be retained for a defined period due to legal obligations.

9.4 Right to Object to Processing

You may object to the use of your information for marketing communications or non-specific analytics.

9.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us. We will respond to your request as quickly as possible, within a maximum of 30 business days.

a7bet strictly prohibits registration and use of its services by anyone under the age of 21. We do not knowingly collect any information from minors. If it is brought to our attention that a minor has registered on the Platform, the relevant account will be suspended immediately and the associated information will be deleted.

The a7bet Platform may include third-party services such as game providers (e.g., PG Soft, Pragmatic Play, JILI, Spribe, Ezugi, Evolution Gaming) or payment services. These third parties have their own privacy policies, for which a7bet is not responsible. It is recommended that you review the relevant party's policy before using these services.

a7bet may revise this Privacy Policy from time to time due to service improvements, legal changes, or other reasons. For significant changes, you will be notified by email or via a notice on the Platform. Continued use of the Platform after changes will be taken as consent to the new policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our support team provides assistance in Bengali and English 24/7.